Business operations
WhatsApp Business Solutions
Automated fee reminders, order updates, and support conversations, plus guided chatbot flows and campaign broadcasts — all inside the app your customers already open every day.
What's included
What WhatsApp Business covers
Automated reminders & alerts
Fee due dates, payment confirmations, and order or delivery updates go out on schedule, triggered by the systems you already run.
Guided chatbot flows
Menu-driven conversations answer routine questions and collect details, then hand over to a person when the question needs one.
Campaign broadcasts
Announcements and offers sent to opted-in contacts, segmented by audience, so the right people get the right message.
Two-way support
Customers reply in the same thread. Your team picks up the conversation where the automated flow leaves off.
Connected to your systems
Messages are triggered from your ERP, school ERP, payroll, or website, so nobody copies data between screens.
Templates & opt-ins set up right
Message templates and opt-in handling are set up to follow WhatsApp's business messaging policies from day one.
Who it's for
Built for teams like yours
- Schools and coaching institutes sending fee, attendance, and exam updates to parents
- Retail and service businesses sending order, booking, and delivery updates
- Teams whose phone lines are busy with the same questions every day
How it works
From first call to go-live
Every project follows our Discover → Design → Build → Support rhythm. Here's what that looks like for WhatsApp Business.
Map the messages
We list the moments that matter — reminders, confirmations, questions — and what should trigger each one.
Set up and connect
Number, templates, chatbot flows, and the link to your existing systems are configured and tested.
Go live and tune
Messages go out, and we adjust flows and timing based on how people actually reply.
Do our customers need to install anything?
No. Messages arrive in WhatsApp, which they already use. There's no new app to download.
Can it work with the software we already use?
Usually, yes. During discovery we look at how your current systems can trigger messages — through a direct integration or a scheduled data sync.
Can a person take over from the chatbot?
Yes. Flows are designed to hand the conversation to your team whenever a question needs a human answer.
Related
Often paired with
Thinking about WhatsApp Business?
Tell us what you're running today and where it's breaking. We'll tell you plainly whether we're the right fit.
Start a conversation